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As most of the consumers use mobile devices, they will quickly grasp the benefits of using the Web to make purchases on the go. This creates a huge opportunity and new revenue stream for many e-commerce businesses.
We experience the so called m-commerce in our day-to-day activities and popular among us to a certain extend even though we have not recognized that we are dealing with it. Such as below mentioned industries:
* Financial services, which has mobile banking facility - access bank accounts to check the balance, get alerts on mobile for deposits, pay bills stock brokering services etc
* Telecommunications, bill payment and account reviews can be checked through the handheld mobile device (Ex – Dialog EZ payment facility)
* Information services, which delivers of financial news, sports updates to a mobile device (Ex – Dialog news alert service)
* Entertainment industries like cinema – You can reserve seats at cinema hall via mobile (Ex - Dialog allows this service in Sri Lanka)
M-commerce is a new trend which has lot of potential. Even IBM and other companies are already experimenting with speech recognition softwares to ensure the security of m-commerce transactions.
When it comes to the world trade, in 2010 some significant milestones were added to the history of m-commerce. Such as;
* Bargain Hunting
With applications like RedLaser users can scan product bar codes and discover best prices retailers offer.
* Mobile Ticketing
Web sites like MovieTickets.com have stepped in to the industry with mobile ticketing applications.
* Banking
With balance checking and all the banking all other banking activities has increased the number of people using mobile banking applications two folds than the last year.
* Tangible Goods
According to eBay, one item is purchased every two seconds using eBay mobile application installed in iphones, Blackberries and Androids.
* Marketing
Text message marketing is a new trend and eBay’s recent launch of their Fashion application is another great example.
M-commerce revolution is here to open the doors to a new world. And it’s the second step of E-commerce. It is obviously another trend and an industry with more potential for the next generation.